Contact Center integration and Compliance Recording, in partnership with Five9, Genesys and NICE, as well as ASC and Verint.Interop between Teams and Skype Consumer, allowing users on the two services to communicate using both chat and calling and,.The option to limit channel and chat retention periods to as little as one day and ensure that when data is deleted it is removed from all permanent storage locations in the Teams service.Dynamic 911, which automatically uses the caller’s current location to route to a Public Safety Answering Point call center operated by the local government.In addition, Microsoft’s ongoing platform innovation and development means Teams users gain rich performance, functionality, flexibility and security.īefore Skype for Business Online is retired, Teams will include a number of new features, including: This is crucial in the modern workplace, particularly with so many organizations moving to a remote-work model in response to the global pandemic. It is a central hub for teamwork that allows users to share, communicate and work together from virtually anywhere because it combines productivity tools, meetings, chat and voice. The power of Microsoft Teams lies in how it enables your organization to become more agile and efficient. It extends the capabilities of Skype for Business to bring together chat, meetings, calling, collaboration, app integration and file storage in a single interface. Skype for Business Online created new ways of communicating by combining instant messaging, calling and video into one application – and Microsoft Teams takes that much further. It represents the next chapter in collaboration and communication. Microsoft Teams is far more than just an upgrade for Skype for Business Online. As a leading Microsoft partner, FSi Strategies can help you get to know what Microsoft Teams offers, how to make the most of it for your organization and map out a plan to ensure your transition goes smoothly. That means it’s time to make the transition to Microsoft Teams.
Have you heard the news? On July 31, 2021, Microsoft will be retiring Skype for Business Online. Make the move from Skype to Microsoft Teams
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